Hanscom Federal Credit Union chosen as 2011 Air Force Credit Union of the Year

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Hanscom Federal Credit Union has been recognized by the United States Air Force as Credit Union of the Year for 2011. This honor is given annually to the Air Force credit union that offers the highest quality of financial products and services, as well as membership growth and community support.

The HFCU president and CEO accepted the award at the recent annual conference of the Defense Credit Union Council, held in Denver, Colo.

"We are so pleased to be honored among our peer credit unions," said David Sprague. "We are dedicated to service for all members, and our military heritage is an important part of who we are."

HFCU's comprehensive online services earned recognition as a top quality offering. Users can apply for membership, take out a loan and access account information using web-based tools.

Online membership applications make it easy to join the credit union. The online loan procedure lets borrowers complete and sign loan documents online, making a trip to a branch or costly express mail service unnecessary.

Text Access, a service added in 2011, gets updated account information to members instantly through their text-enabled phone. The service is a convenient way to check balances without using a smartphone, computer or contacting a call center.

HFCU also added reverse mortgage services in 2011, along with a reverse mortgage loan officer. Included with this product is counseling to be sure the product will benefit the member. HFCU's program shows dedication to the credit union motto, "not for profit, not for charity, but for service."

The award also recognized support for the local military community. HFCU sponsors activities on Hanscom Air Force Base and beyond, contributing to base activities, bringing in national programs such as Operation Best Wishes, participating in various programs for active duty military and supporting veterans' programs.

Membership growth was also a factor in receiving the honor. HFCU experienced a 19 percent increase in new memberships in 2011.

The credit union offers members an array of products and services, including free checking and savings accounts, consumer loans and credit cards, investment and insurance services and mortgages for primary, secondary and investment properties.

Hanscom Federal Credit Union is headquartered at Hanscom Air Force Base.