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Library > Fact Sheets > Obtaining medical care when winter weather hits


Posted 11/24/2015 Printable Fact Sheet

In the event of inclement winter weather, 66th Medical Squadron officials ask those with appointments to call the Hanscom Weather Information System Hotline at 781-225-COLD (2653) prior to departing for a medical appointment.

If the base has a delayed opening, the clinic will follow the same delayed opening procedures; any scheduled appointments during this delay will be automatically canceled. If the base is closed, the clinic will also be closed and appointments will be automatically canceled.

Any patients with booked appointments during these times will be called within 48 hours of opening to reschedule.

Patients may also call the base clinic call center at 781-225-6789, visit TRICARE online at www.tricareonline.com, or use MiCare at https://app.relayhealth.com/ to reschedule an appointment.

At all times, if emergency care is required, call 911 or go to the nearest emergency room for treatment. Prior authorization is not required for emergency care.

If the clinic is closed and a patient requires non-emergent care that cannot wait until the clinic reopens, contact the Nurse Advice Line by calling 781-225-6789 and choose that option. The Nurse Advice Line will provide instructions, or may authorize use of an Urgent Care Center if medically necessary.

Click here to return to the Inclement Weather Information page or here to return to the 66th Medical Squadron page.

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