Hanscom Air Force Base   Right Corner Banner
Join the Air Force

News > Better ways to effective communication
Better ways to effective communication

Posted 1/19/2012   Updated 1/19/2012 Email story   Print story

    


by Master Sgt. Tonisha Layne
Equal Opportunity Office superintendent


1/19/2012 - HANSCOM AIR FORCE BASE, Mass. -- Ever play the telephone game? Someone takes a message, relays it to someone else and by the time the message gets to the last person, it has usually been distorted so much the original intent has been changed.

So, why does this occur?

Many times, it is because people don't know how to effectively relay information to one another.

We may talk at or to others, but not necessarily with them. At times, this is due to limited staffing experience, being in a rush or thinking people will automatically get what we are trying to say.

Individuals tend to base their communication efforts upon their targeted audience and when speaking to a young child, they may take more time to limit confusion and misinterpretation.

However, when these same individuals hold casual conversations or conduct daily operations, they do not practice the same techniques. Often times, they assume their message is clear and will be understood by all, but a lot of times it is not.

Most people have such busy schedules they only have time to relay a message once, so it's important to relay it right the first time. They can do that by basing their communication efforts upon their targeted audience, to limit confusion and misinterpretation.

Taking the time to relay clear, accurate information alleviates a lot of rework. Below are some pointers for effective communication:

· Relay messages that are clear, concise and accurate
· Focus on the main issue
· Know your audience
· Show respect, be sincere and courteous
· Eliminate distractions (turn off cell phones, adjust lighting/temperature, etc.)
· Listen to others and be objective
· Give and receive feedback

Although there are no sure-fire ways to totally eliminate the misinterpretation of communication, using the above pointers will help you relay clear, concise and accurate information the first time. This can reduce the amount of questions sent back your way and make you a more effective communicator.



tabComments
No comments yet.  
Add a comment

 Inside Hanscom AFB

ima cornerSearch

tabMission NewsRSS feed 
LCMC commander calls for staying, building on current course

Three-Dimensional Long-Range Radar contract awarded

Registration open for upcoming focus week

TACP-M ties it all together  |  VIDEO

Thompson set to take command

Acquisition strategy to improve stakeholder relationships, transparency

Counter-IED Branch receives top AFA award

Continuous improvement central to Better Buying Power 3.0

tabHanscom NewsRSS feed 
Coliform bacteria in base water resolved

Fundraising on Hanscom during the CFC

Winter fitness assessment schedule announced

FY14 force management benefits and separation programs

October is National Breast Cancer Awareness Month

Operation Homefront seeks Military Child of Year nominations

Safety campaign focuses on risk management

Expert advice on sports medicine now one click away

Undergrad flying training applications due in December

tabNews Briefs and HappeningsRSS feed 
Upcoming events

News in Brief

School Notes

tabCommentaryRSS feed 
Overcoming Adversity

Hispanic Heritage Month Patriots

tabPhoto FeatureRSS feed 
Photo feature: This week at Hanscom, Oct. 8

tabFeaturesRSS feed 
Family's love of music drives win at AF competition

Hanscom CGO answers the call


Site Map      Contact Us     Questions     USA.gov     Security and Privacy notice     E-publishing  
Suicide Prevention    SAPR   IG   EEO   Accessibility/Section 508   No FEAR Act