Exceptional Family Member Program (EFMP)

Location: Building 1900, 90 Vandenberg Dr.

What is EFMP?

The Exceptional Family Member Program (EFMP) is a Department of Defense mandated program designed to assist active duty members by addressing the special needs of their exceptional family member(s). Special needs fall under four categories: medical, mental health, assistive needs and educational.

The Exceptional Family Member Program is broken down into three components:

EFMP-Assignments (EFMP-A), which processes assignments, applies Q-codes, and assists members and their families with Humanitarian and Reassignment orders. Your local assignments team can be found at the MPF and is the only location who can provide status updates for Reassignments. For further information, contact 781-225-1320.

EFMP-Family Support (EFMP-FS), which helps coordinate non-medical support services such as community resources, financial assistance and much more.  Your local FS team can be found at the Airman and Family Readiness Center. For further information, contact  781-225-2765.

EFMP-Medical. EFMP-M is primarily responsible for two actions: First, to oversee enrollment and disenrollment based on DoD criteria.  Second, to manage the Family Member Travel Screening, or FMTS.  The checklist for OCONCUS vs. CONUS varies and families should reach out to the Special Needs Coordinator for details. EFMP-Medical is only one piece of the EFMP team and is only portion located at the clinic. For further information, contact 781-225-4449.

All three components have an overarching mission to support active duty “exceptional” families with their medical, educational and behavioral needs.

EFMP Point of Contacts:

Family Member Relocation Clearance Coordinator: 781-225-6187
Special Needs Coordinator: 781-225-4449
EFMP Family Support: 781-225-2767
School Liaison Specialist: 781-225-1482

Misconceptions of EFMP

1. EFMP status does not limit assignments and career advancement, or preclude family members from accompanying sponsors on overseas tours. Active duty members enrolled in the EFMP have always received equal consideration for accompanying assignments and for promotions.

2. EFMP-M does not take the place of TRICARE, Defense Health Agency or clinic based case management. Access to care concerns should always be worked directly with the Military Treatment Facility or TRICARE representatives.


- EFMP families should reach out to the EFMP-M team as soon as they receive their permanent change of station notification. There will be a check-list and additional screening. Screening can take several months.

- The Humanitarian Reassignment/Deferment process is held by the outbound assignments community. Contact 66th Force Support Squadron Military Personnel Flight for guidance.

- Travel recommendations are based on wait-times and provider availability at time of screening within the TRICARE network. EFMP cannot forecast future provider availability. EFMP does not have the ability to “hold slots” for EFMP families inside or outside the Military Treatment Facility.

(Updated February 2020)