Support, connection key to family readiness

  • Published
  • By Jaima Fogg

HANSCOM AIR FORCE BASE, Mass. – A revamped Air Force program aims to better assist families with unique military life challenges by enhancing command support and fostering connection.

Air Force leaders designed the Commander’s Key Support Program, formerly known as the Key Spouse Program, to enhance readiness and establish a sense of community among units, active-duty members and their families.

“The program provides a connection between the squadron or unit and family members, dependents, and others who do not have direct access to the chain of command,” said Sarah Jean Jolly, 66th Force Support Squadron key support training manager. “Key support liaisons are appointed by unit commanders and serve as their trusted agents between leadership and families.”

Under the updated program, each squadron or unit must have at least one KSL, whereas participation was optional in the past.

“This is a commander-driven initiative,” Jolly said. “Unit commanders and KSLs have flexibility to tailor their program to their organization’s specific needs. Each program will be unique from squadron to squadron.”

Eligibility to serve as a KSL volunteer is no longer limited to military spouses. Family members, active-duty Airmen and other volunteers with ties to the organization are now encouraged to apply.

“Liaisons are important because it gives family members someone outside of the chain of command to talk to or ask question of,” Jolly said. “KSLs are charged with taking care of the families so the member can focus on the mission.”

The revised program also simplifies the process for KSLs transferring between units. Volunteers complete a one-time initial training and only need a refresher when affiliating with a new unit. Quarterly training sessions are also required.

Those interested in learning more about the program or connecting with their unit’s KSL can contact their command staff or first sergeant.