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Hanscom Library receives five-star rating

Hanscom AFB -- The Hanscom Library was among 19 Air Force base libraries to be honored recently with Five Star status for the 2006 fiscal year. 

The Five Star Library Program was established in 2003 following an Air Force Services Agency initiative to recognize fitness programs in 2002, according to an Air Force Link article posted at  here. In addition to libraries and fitness programs, Five Star recognition programs exist for base aero clubs as well as outdoor recreation, bowling and golf programs. 

Under the Five Star Library Program, one star is awarded for each of the following categories: operations, programs, training, facilities and customer service. A library needs to earn 90 percent of the points in each individual category to receive a star, said Teresa Hathaway, 66th Services Squadron, Combat Support Flight chief. 

For 2006, the Hanscom Library received 1275 points out of a possible 1340. 

The Five Star Program is designed to set goals for the libraries to strive for, Ms. Hathaway said. "Now that 19 libraries have made five stars, it is time to set the goals higher. In fact the checklist and point structure for the fiscal year 2007 Five Star Program have been completely rewritten. The library staff will work for the five stars but may need some help along the way." 

One of the hardest points to earn in the Library Five Star program is for the book turnover ratio, Ms. Hathaway said. 

"To earn this point we need our customers to check out the equivalent of every book in the library, twice. In other words if we have 25,000 books in the collection we need to have a circulation total of 50,000," she said. 

The library is always looking for ideas on books, services and programs, Ms. Hathaway said. 

"You can help the library and many other offices and programs on base by filling out an Interactive Customer Evaluation online at http://ice.disa.mil. ICE allows Department of Defense customers to rate products and services provided by DoD offices and facilities worldwide; comment card ratings are used to improve the products and services available to customers," she said. "Make sure to leave us your comments and suggestions." 

The library offers the following programs and upcoming events:
Story Times for preschoolers are offered twice a month. One session if offered on a Saturday morning, the other session is a pajama Story Time held on a Wednesday night. Call the library for the dates and times. 

Air Force 60th Anniversary programs will include a Book Mark Contest during April, special reading assignments during the Summer Reading programs and a Trivia Scavenger Hunt. 

The Hanscom Library is open at the following times:
Monday: 10 a.m. to 5 p.m.
Tuesday: 9 a.m. to 8 p.m.
Wednesday: 9 a.m. to 8 p.m.
Thursday: 9 a.m. to 8 p.m.
Friday: 10 a.m. to 5 p.m.
Saturday: 10 a.m. to 5 p.m.
The library is closed on Sundays and Federal holidays. 

For more information about the Hanscom Library, contact Eve Peabody at (781) 377-2177. 

(Airman 1st Class Clinton Atkins contributed to this article.)